AQUARIUM REWARDS PROGRAM
Living Planet Rewards is a new program that recognizes and rewards our visitors and members for simply doing what they love - visiting the Aquarium and participating in everything the Aquarium has to offer. We really wanted to create something that says, "thank you" for being a loyal Aquarium guest.
Living Planet Rewards is designed to give you the opportunity to gain exclusive status, recognition, and rewards as a thank you for your continued interest in The Living Planet Aquarium. And, the best part is that you don't have to do anything different. Keep visiting, buy lunch in Café Avalon, purchase a gift in the gift shop, or book a penguin encounter, for example, and you'll now be recognized for it.
The Living Planet Rewards Program includes the following benefits:
- Free Enrollment
- Earn 1 point for every $1 spent
- 100 points = $5.00 to use towards future Aquarium purchases
- Stay in touch with the Aquarium on the latest news, events and exclusive reward promotions.
Aquarium Rewards Program Details
Become a Program Member
The Living Planet Rewards program is open to individuals at least 18 years of age who provide and maintain a valid e-mail address and contact information. By joining the program, you represent that you are at least 18 years of age or older and by using this program you agree that you have read and agree to these Program Rules. Your membership is valid only at The Living Planet Aquarium, and is not valid at any other zoo, museum or aquarium. You begin to earn points when you activate your account at the Aquarium. You agree to receive operational communications about the program, as well as optional advertising and marketing material from The Living Planet Aquarium.
The Living Planet aquarium may, at any time, terminate or modify The Living Planet Rewards Program by posting the modified rules on http://thelivingplanet.com/index.php/tickets/rewards-program .
As a member of the Living Planet Rewards Program you will earn 1 point for every $1 you spend on qualifying purchases (see "Non-Qualifying Purchases" below).
Points will post to your Living Planet Rewards Program immediately after successfully enrolling in the program. Points are not retroactive, meaning that you cannot earn points for purchases made prior to program enrollment. Points are based on dollars spent on qualifying purchases. If an item is returned, points will be deducted from your Living Planet Rewards membership equal to the amount of points earned for the applicable amount of that purchase. Points will be earned by only one Aquarium Rewards membership per transaction. Membership cards, points and reward certificates have no cash value. Bonus points are points earned in addition to the standard earnings of 1 point per $1 spent at The Living Planet Aquarium.
For every 100 points you earn in The Living Planet Rewards program, you will be eligible to receive a $5.00 credit which is valid for future purchases at The Living Planet Aquarium, and may only be redeemed for a purchase or discount off purchase amounts equal to or greater than the sum of the value presented for redemption, excluding "Non-Qualifying Redemptions" (see below). Credit is non-transferable and may only be used by the member to whom issued. Credit may be used in conjunction with most other discounts or offers toward the purchase of products, not to exceed the purchase amount. Unless noted otherwise on The Living Planet Rewards program, points will expire after 1 year. Credit has no cash value and no change will be given for value redemption. Credit may be used only once.
The following items are considered non-qualifying purchases for which points will not be awarded: facility rentals, instant rebates and the value of mail-in rebates on purchases, purchases made for resale, purchases paid with credit, sales tax, state fees, shipping charges, delivery charges, service charges, restocking fees, commercial purchases, recycling fees, other excluded charges, philanthropic donations, and certain items that are excluded in particular promotions.
The following items are considered non-qualifying redemptions for which credit may not be redeemed: philanthropic donations, the Adopt-An-Animal program, the Legacy Brick program, prior purchases, purchases made for resale, sales tax, state fees, shipping charges, delivery charges, service charges, restocking fees, recycling fees and commercial purchases. Other exclusions may apply.
Membership Expiration, Cancellation and Termination
Members who have no qualifying point activity during any continuous 12-month period, will automatically have their Living Planet Rewards membership expire on the last day of the 12th month of Rewards inactivity and that Rewards Card will be deactivated.
Memberships in the Living Planet Rewards program may be canceled at any time by notifying Guest Services by e-mail or phone. Cancellation may take from 2-4 weeks to finalize. Upon cancellation your Living Planet Rewards membership will be deactivated.
If your membership expires, is canceled or otherwise deactivated, any accrued point balance will be forfeited.
In situations involving misuse of the program, we specifically reserve the right to freeze related accounts and stop future redemption of credit issued from those accounts. The Living Planet Aquarium reserves the right to terminate your enrollment in the Living Planet Rewards program for any or no reason and at its sole discretion. If at any time your point balance becomes negative, we may immediately cancel or reverse any or all outstanding points and credit issued from your account. We may also terminate your Living Planet Rewards Program account.
For information about your membership contact Guest Services with your Rewards Card ID or member ID.
The Living Planet Aquarium
12033 South Lone Peak Parkway
Draper, UT 84020