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Field Trip FAQ

Frequently Asked Questions for Field Trips

What if I have a Non-School Group?

If you do not qualify for school groups but are interested in looking into group rates, call 801-355-3474 ext 225. 

What if my students or chaperones have annual membership passes?

Members of your group are welcome to use their passes for admission. Please bring any students or chaperones who are planning to use their passes to the check-in desk with the contact teacher upon arrival. Please ensure that students will have their passes accessible for scanning.

What happens if we need to change the number of students after the reservation has been made?

Numbers can and should be updated to reflect the accurate number of students, teachers/staff, and chaperones upon arrival. If the number of people in the group falls below 15, you may be required to pay the full admission price. 
If you are scheduled for a Self-Guided Only Field Trip, you do not need to provide advanced notice of changes to student numbers. If you are scheduled for EcoVenture Classes, please notify us if your number will change by more than 10 students so that we can adjust your class schedule.

What is the best time to come for a Field Trip?

We recommend visiting during the Fall and Winter months as they tend to be less busy than the Spring and will have more flexibility in scheduling and programming. March, April, and May are our busiest months of the year, and the schedule fills rapidly. If you are planning on coming for a Field Trip during these months, please book your visit as soon as possible.

How long should we plan to stay?

The length of your visit may vary depending on the needs of your group and the interest level of your students. However, most people agree that it takes about two to three hours to visit all of the exhibits. The length of your visit may also depend on your EcoVenture class schedule.

Is re-entry permitted after we leave the Aquarium to eat lunch?

Yes. Just let a member of our Guest Services team know that you are planning to return after lunch. The Teacher/Chaperone Lanyard or wristband is needed upon return.

Is there a place to put our coats and backpacks?

At this time the Aquarium does not have a space for backpack and coat storage. We strongly recommend that you leave them on the bus or in your private vehicles before entering the building.

Do you have any educational materials to print?

Yes! We encourage you to print and distribute our student research guides to enhance your Aquarium education experience. You can also visit our Free Educational Resources page to find activities that may be suited to your group.

How do I reschedule?

Once your Field Trip reservation has been made it is difficult to change. We understand that sometimes situations arise that will require you to cancel or reschedule your Field Trip. If this occurs, please send an e-mail to schoolprograms@thelivingplanet.com as soon as possible.

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