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Tickets


The number of guests permitted inside is significantly reduced. All guests, including members, must make a reservation online and arrive no more than 10 minutes prior to their scheduled time.

Masks


Face masks or face coverings are required inside the Aquarium. Children two years of age and younger are exempt.

Modified Operations


Touch pools, Tuki’s Island, and the 4D Theatre are currently unavailable to avoid gatherings of people. One-way paths are marked through the halls to facilitate physical distancing.

Reserve Your Spot Now

Below you will find a list of frequently asked questions to aid you as you plan your visit.

General FAQs

How do I get tickets?

Tickets cannot be purchased at the door. Tickets must be purchased online. Guests will choose a time to come to the Aquarium and must arrive within 10 minutes of that time slot to gain entry. Aquarium Members will also have to reserve a time slot.

What are the hours of operation?

The Aquarium is open every day from 10:00 a.m. – 6:00 p.m. Mondays we are open 10:00 a.m. to 8:00 p.m., with $5 Off Family Night from 4-8:00 p.m. ($5 off each ticket). Wednesday and Saturday mornings are reserved for high-risk individuals from 9:00 – 11:00 a.m. Online reservations are required for all tickets.

What do I need to bring?

Please bring your ticket, either on your phone or printed, and your membership card if applicable.

Do I have to wear a mask or face covering?

Face masks that cover both mouth and nose are required at all times while indoors. Individuals who are unable to wear a face mask due to a medical condition and children ages 2 and under are exempt. Face shields may be worn in addition to, but not as a replacement to face masks. Entry to Loveland Living Planet Aquarium will be granted only to those wearing an Aquarium-approved face covering. While outside, masks are required when within 6-feet of other households. Please continue to observe rules regarding face coverings at all times throughout your time at the Aquarium. Thank you for your understanding and cooperation.

What if I don’t want to wear a face mask or social distance?

The safety of our guests and team members remains our top priority. Following our review, we have determined that we will continue to follow CDC guidelines. We will also continue to implement heightened sanitization protocols and maintain our guest reservation system. The Aquarium will continue to monitor the situation for progress. At this time, however, we ask that if you would prefer not to social distance or wear a face mask that covers both mouth and nose during your entire visit, that you delay your Aquarium visit until such steps are deemed unnecessary.

How will my visit be different?

The number of guests allowed in the Aquarium will be limited. There will be one-way paths designated so that all guests can practice social distancing (keeping six feet of space between groups).

Can I make purchases within the Aquarium?

Tickets must be purchased online in advance, but contactless payment will be available for other purchases made in the Aquarium at the café or gift shop.

Is everything open as usual?

The Aquarium’s play and party center, Tuki’s Island, and the 4D theatre are currently unavailable to minimize gatherings of people. The Aquarium’s two touch pools are closed. The Reef Café is open. Drinking fountains are shut off. Water cups are available upon request at the café.

What precautions are being taken at the Aquarium?

The Aquarium will implement several procedures, including the following:
• Substantially reducing the number of guests allowed in the Aquarium at one time.
• Increased sanitation procedures for high traffic areas in the Aquarium.
• Restricting the use of some areas of the Aquarium that do not allow for social distancing.
• Complying with all state and local regulations concerning COVID-19, including the wearing of masks or face coverings.

 

Membership FAQs

How do I visit the aquarium with my membership?

Members need to make a FREE reservation online before visiting the aquarium. Members will choose a time to come to the Aquarium and must arrive within 10 minutes of that time slot to gain entry. Please have your membership card plus confirmation of your reservation ready to scan. If your membership has expired, you can still make a reservation online but must renew your membership before gaining entry.

Can I come in on Member Morning?

Member Morning is temporarily suspended in order to accommodate early limited access for at-risk guests. Member Morning is expected to resume soon.

Have a Question?

We’re happy to answer any additional questions you have. You can email us at info@thelivingplanet.com or call us at 801-355-FISH (3474).

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