The Aquarium is open and we are excited to welcome you back! Operations are different than before, with some areas or activities being unavailable, so please review the policies below before visiting. Face masks or face coverings are required inside the Aquarium per the Salt Lake County mandate. Outside on the Plaza, if you can maintain six feet of distance between others, a mask is not required. The safety of our guests, employees, and animals is our highest priority.
Capacity
The number of guests permitted inside is significantly reduced. Face masks or face coverings are required inside the Aquarium per the Salt Lake County mandate. Outside on the Plaza, if you can maintain six feet of distance between others, a mask is not required.
Tickets
All guests, including members, must make a reservation online and arrive no more than 10 minutes prior to their scheduled time.
Restricted Areas
Touch pools, Tuki’s Island, and the 4D Theatre will be unavailable to avoid gatherings of people.
Reserve Your Spot Now
Below you will find a list of frequently asked questions to aid you as you plan your visit.
General FAQs
Tickets cannot be purchased at the door. Tickets must be purchased online. Guests will choose a time to come to the Aquarium and must arrive within 10 minutes of that time slot to gain entry. Aquarium Members will also have to reserve a time slot.
The Aquarium is open every day from 10:00 a.m. – 6:00 p.m. Mondays we are open 10:00 a.m. to 8:00 p.m., with $5 Off Family Night from 4-8:00 p.m. ($5 off each ticket). Wednesday and Saturday mornings are reserved for high-risk individuals from 9:00 – 11:00 a.m. Online reservations are required for all tickets.
Please bring your ticket, either on your phone or printed, and your membership card if applicable.
Face masks or face coverings are now required in the Aquarium for every guest age 2 and up, due to the Salt Lake County mandate instituted on June 27, 2020. Outside on the Plaza, if you can maintain six feet of distance between others, a mask is not required. Please bring your own face masks.
Our face-covering guidelines are in compliance with Salt Lake County and Utah State Department of Health mandates.
The number of guests allowed in the Aquarium will be limited. There will be one-way paths designated so that all guests can practice social distancing (keeping six feet of space between groups).
Tickets must be purchased online in advance, but contactless payment will be available for other purchases made in the Aquarium at the café or gift shop.
The Aquarium’s play and party center, Tuki’s Island, and the 4D theatre will not be available to minimize gatherings of people. The Aquarium’s two touch pools will also be closed. The café will be open with a limited menu. Drinking fountains will be shut off. Water cups are available upon request at the café.
The Aquarium will implement several procedures, including the following:
• Substantially reducing the number of guests allowed in the Aquarium at one time.
• Increased sanitation procedures for high traffic areas in the Aquarium.
• Restricting the use of some areas of the Aquarium that do not allow for social distancing.
• Complying with all state and local regulations concerning COVID-19, including the wearing of masks or face coverings.
Membership FAQs
Members need to make a FREE reservation online before visiting the aquarium. Members will choose a time to come to the Aquarium and must arrive within 10 minutes of that time slot to gain entry. Please have your membership card plus confirmation of your reservation ready to scan. If your membership has expired, you can still make a reservation online but must renew your membership before gaining entry.
All memberships in good standing at the time of the Aquarium’s closure have been extended by 69 days from their original expiration date.
Member Morning is temporarily suspended in order to accommodate early limited-access for at-risk guests. Member Morning is expected to resume soon.
Have a Question?
We’re happy to answer any additional questions you have. You can email us at info@thelivingplanet.com or call us at 801-355-FISH (3474).
