The Aquarium has reopened as of May 9, 2020. We are excited and ready to welcome you back! Operations will be a little different than before, so please review the following policies before visiting. The safety of our guests, employees, and animals is our highest priority.
Capacity
The number of guests permitted inside will be significantly reduced.
Tickets
All guests, including members, must make a reservation online and arrive no more than 10 minutes prior to their scheduled time.
Restricted Areas
Touch pools, Tuki’s Island, and the 4-D Theater will be unavailable to avoid gatherings of people.
Reserve Your Spot Now
Below you will find a list of frequently asked questions to aid you as you plan your visit.
General FAQs
Tickets cannot be purchased at the door. Tickets must be purchased online. Guests will choose a time to come to the Aquarium and must arrive within 10 minutes of that time slot to gain entry. Aquarium Members will also have to reserve a time slot.
The Aquarium is open every day from 10:00 a.m. – 6:00 p.m. Mondays we are open 10:00 a.m. to 8:00 p.m., with $5 Off Family Night from 4-8:00 p.m. ($5 off each ticket). Wednesday and Saturday mornings from 9:00 a.m. – 10:00 a.m. are reserved for high-risk individuals. Online reservations are required for all tickets.
Please bring your ticket, either on your phone or printed, and your membership card if applicable.
It is strongly recommended for all guests over age 2 to wear a face covering, based on Salt Lake County health officials’ request. Please bring your own face masks.
The number of guests allowed in the Aquarium will be limited. There will be one-way paths designated so that all guests can practice social distancing (keeping six feet of space between groups).
Tickets must be purchased online in advance, but contactless payment will be available for other purchases made in the Aquarium at the café or gift shop.
The Aquarium’s play and party center, Tuki’s Island, and the 4D theatre will not be available to minimize gatherings of people. The Aquarium’s two touch pools will also be closed. All animal feedings, encounters, and presentations are currently unavailable. Café will be open with a limited menu. The gift shop will remain temporarily closed for an additional week. Guests will exit next to the café.
The Aquarium will implement several procedures, including the following:
• Substantially reducing the number of guests allowed in the Aquarium at one time.
• Increased sanitation procedures for high traffic areas in the Aquarium.
• Restricting the use of some areas of the Aquarium that do not allow for social distancing.
• Complying with all state and local regulations concerning COVID-19, including the wearing of masks or face coverings.
Membership FAQs
Members need to make a FREE reservation online before visiting the aquarium. Members will choose a time to come to the Aquarium, and must arrive within 10 minutes of that time slot to gain entry.
All memberships in good standing that expire after the May 9, 2020 reopening will be extended by 69-days. Any memberships that expired during the closure will be extended by a prorated amount.
Member Morning is temporarily suspended in order to accommodate early limited-access for at-risk guests. Member Morning is expected to resume soon.
Have a Question?
We’re happy to answer any additional questions you have. You can email us at info@thelivingplanet.com or call us at 801-355-FISH (3474).